Everything a service business needs to onboard a new client in five business days — without chaos.
$129$79
Details
SOP & Training Library
Forty-two written procedures covering hiring, operations, and quality — ready to hand to a new hire on day one.
$229$149
One-time payment · lifetime licence
An unwritten process is a process you personally have to perform forever. This library documents the forty-two procedures that most small teams need and few ever write down.
Each SOP follows the same structure: purpose, when to use it, step by step, common mistakes, and an escalation path.
What you get
- DOCX 42 standard operating procedures (Word) 39 KB Preview
- DOCX New-hire onboarding checklist (30 / 60 / 90 day) 38 KB Preview
- DOCX Performance review templates & scorecards 38 KB Preview
- XLSX SOP index and ownership tracker 11 KB Preview
- DOCX SOP library master 46 KB Preview
- DOCX SOP 001 How we receive a new job 37 KB Preview
- DOCX SOP 003 How we raise an invoice 37 KB Preview
- DOCX SOP 009 How we run a weekly team meeting 37 KB Preview
- DOCX SOP 014 How we handle a grievance 37 KB Preview
- DOCX SOP 029 How we handle a complaint 37 KB Preview
How it works in practice
- Consistent structure across all 42 documents — easy to maintain and to audit.
- Editable Word files, so you can match your own voice and policies.
- Print-ready PDFs for the shop floor or the binder in the truck.
Details
| Documents | 42 SOPs, 6 templates, 1 handbook, 1 tracker |
|---|---|
| Format | Editable .docx plus print-ready .pdf |
| Coverage | Hiring, onboarding, operations, quality, customer service, safety, finance admin |
| Assembly time | None — drop into your existing drive |
| Updates | Included for 12 months |
Questions about this product
Are these specific to one industry?
They are written for a general small business with up to about 30 staff. Industry-specific procedures are flagged in the index so you can adapt rather than discard.
Is a handbook enough for compliance?
This is a practical starting point, not legal advice. Have a local employment lawyer review anything policy-bearing before you rely on it.
Can I use these with contractors?
Yes. The onboarding checklist and the quality-control SOPs work well for subcontractor onboarding.
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Check it is the right fit
Tell us how you work and we will confirm this solves your problem — or tell you honestly that it does not.